Complete story — includes the ending
Michael tries to solve a dispute over customers when the sales team feels that he is biased to the previous Michael Scott Paper Company employees. Pam and Ryan are forced to return the customers and with fewer customers, Michael is forced to fire one of them. Pam is kept on as Ryan is once again a temp. Meanwhile, Toby confronts several employees who take the term casual Fridays too loosely.
Sources and content license
Source and revision history · Adapted from Wikipedia contributors, The Office (American TV series) season 5. HTML formatting and reference markers removed. · Content license