Complete story — includes the ending
Without asking corporate marketing, Michael goes forth with an idea to put "golden tickets" into boxes of paper for clients to redeem for a 10% discount for the entire year, inspired by Willy Wonka & the Chocolate Factory. Instead, it causes trouble for Dunder Mifflin when all the five tickets end up with the same big client. David is angered, so Michael tries to pin the blame on Dwight. Andy, Jim, and Pam give Kevin differing advice on wooing Lynn, the woman he met at the Valentine's mixer.
Sources and content license
Source and revision history · Adapted from Wikipedia contributors, The Office (American TV series) season 5. HTML formatting and reference markers removed. · Content license